Most Recently Updated Documents

1. Zoom, PHI, Protecting PHI using the Zoom HIPAA Compliant Portal
   Updated: 2026-10-15 · Created: 2020-04-07
2. Technology Services at Illinois: Network Security Monitoring and Attack Blocking
   Updated: 2026-10-15 · Created: 2021-05-19
3. NetID Claim, How to claim a NetID as an Affiliate
   Updated: 2026-10-15 · Created: 2022-06-16
4. Web Browsers - Pop-Up Blockers
   Updated: 2026-10-15 · Created: 2026-10-14
5. Safari (iOS) - Enable or Disable the Pop-Up Blocker
   Updated: 2026-10-15 · Created: 2026-10-15
6. Opera 56 (Windows) - Enable or Disable the Pop-Up Blocker
   Updated: 2026-10-15 · Created: 2026-10-15
7. Opera (Mac) - Enable or Disable the Pop-Up Blocker
   Updated: 2026-10-15 · Created: 2026-10-15
8. Opera (Android) - Enable or Disable the Pop-Up Blocker
   Updated: 2026-10-15 · Created: 2026-10-15
9. Microsoft Edge (Windows) - Enable or Disable the Pop-Up Blocker
   Updated: 2026-10-15 · Created: 2026-10-15
10. Microsoft Edge (Mac) - Enable or Disable the Pop-Up Blocker
    Updated: 2026-10-15 · Created: 2026-10-15
11. Microsoft Edge (iOS) - Enable or Disable the Pop-Up Blocker
    Updated: 2026-10-15 · Created: 2026-10-15
12. Microsoft Edge (Android) - Enable or Disable the Pop-Up Blocker
    Updated: 2026-10-15 · Created: 2026-10-15
13. Internet Explorer - Enable or Disable the Pop-Up Blocker
    Updated: 2026-10-15 · Created: 2026-10-15
14. Firefox (iOS) - Enable or Disable the Pop-Up Blocker
    Updated: 2026-10-15 · Created: 2026-10-15
15. Firefox (Android) - Enable or Disable the Pop-Up Blocker
    Updated: 2026-10-15 · Created: 2026-10-15
16. Google Chrome (Android) - Enable or Disable the Pop-Up Blocker
    Updated: 2026-10-15 · Created: 2026-10-15
17. Google Chrome (iOS) - Enable or Disable the Pop-Up Blocker
    Updated: 2026-10-15 · Created: 2026-10-15
18. Firefox (iOS) - Enable or Disable the Pop-Up Blocker
    Updated: 2026-10-15 · Created: 2026-10-15
19. Approved AI Tools and Services [Campus login required]
    Updated: 2026-10-12 · Created: 2026-02-20
20. AI Guidelines for Safe Use [Campus login required]
    Updated: 2026-10-12 · Created: 2026-02-20
21. Banner - Payroll - Time Entry - PHATIME - Slow response time
    Updated: 2026-10-12 · Created: 2013-12-10
22. Netscape 7 (Windows) - Clearing Cache and Cookies
    Updated: 2026-10-10 · Created: 2009-10-07
23. AITS - Service Desk - International Travel - Preparation Guide
    Updated: 2026-10-07 · Created: 2023-05-23
24. AITS - Service Desk - Adobe Acrobat Sign - How Do I Sign an Electronic Document?
    Updated: 2026-10-07 · Created: 2020-04-08
25. AITS - Oracle - Not Working After Upgrading From Windows 10 to 11 [Campus login required]
    Updated: 2026-10-06 · Created: 2025-03-12
26. AITS - Service Desk - Kahua - Accepting Invite and Logging In
    Updated: 2026-10-06 · Created: 2024-04-05
27. AITS - Service Desk - DNS - How Do I Reset my DNS?
    Updated: 2026-10-06 · Created: 2024-03-07
28. AITS - Service Desk - NetID Center - Error: '500 500' or '409 409'
    Updated: 2026-10-06 · Created: 2020-04-02
29. AITS - Service Desk - iTravel - Access and Login
    Updated: 2026-10-06 · Created: 2019-12-13
30. AITS - Service Desk - Banner Admin Pages - PEAFACT - New Rank Record Issue
    Updated: 2026-10-06 · Created: 2019-10-18
31. AITS - Service Desk - Banner Admin Pages - Query Only Message in Notification Center
    Updated: 2026-10-06 · Created: 2019-10-12
32. Map Network Drive (Windows)
    Updated: 2026-10-06 · Created: 2015-10-28
33. Mobius View vs Rocket Content Explorer
    Updated: 2026-10-02 · Created: 2026-10-02
34. Matrix CMS - Understanding the User Interface
    Updated: 2026-10-01 · Created: 2026-07-22
35. KB User's Guide - Documents Tab - How to Create and Publish a Document
    Updated: 2026-10-01 · Created: 2007-01-02
36. Matrix CMS - How to Edit a Webpage
    Updated: 2026-10-01 · Created: 2026-07-17
37. Oracle Client - ODBC Connections - troubleshooting [Campus login required]
    Updated: 2026-10-01 · Created: 2017-07-25
38. AITS - BIA - Tableau - Troubleshooting Dashboard Access in Safari browser
    Updated: 2026-09-30 · Created: 2026-09-29
39. Web Intelligence Rich Client - Installation Guide
    Updated: 2026-09-29 · Created: 2018-09-11
40. AITS - Service Desk - Conflict Form Information and Support (COCI & RNUA)
    Updated: 2026-09-29 · Created: 2026-09-28
41. University Bursar - How do I pay my student account balance with eCheck?
    Updated: 2026-09-28 · Created: 2025-10-10
42. University Bursar - How do I pay my student account with a credit card, debit card, or Apple Pay?
    Updated: 2026-09-28 · Created: 2025-10-10
43. University Bursar - When will I get my student account refund?
    Updated: 2026-09-28 · Created: 2020-10-12
44. Banner - Job aids for Banner finance pages
    Updated: 2026-09-28 · Created: 2013-12-10
45. Application Manager (AppWorx) 9.6.1 - How do I install the client for MacOS?
    Updated: 2026-09-28 · Created: 2025-09-29
46. Application Manager (Appworx) 9.6.1 - How do I install the client for Windows?
    Updated: 2026-09-28 · Created: 2025-09-29
47. Identity and Access Management, Affiliate NetID Manager FAQ
    Updated: 2026-09-25 · Created: 2023-05-17
48. Multifactor Authentication (MFA), Introduction
    Updated: 2026-09-25 · Created: 2016-08-10
49. Multi-Factor Authentication (MFA), Duo Prompt Display Issues
    Updated: 2026-09-25 · Created: 2021-02-09
50. Multi-Factor Authentication (MFA), Device Management
    Updated: 2026-09-25 · Created: 2016-08-10
51. University Bursar - What are my payment options?
    Updated: 2026-09-23 · Created: 2019-03-18
52. University Bursar - How can I make an international payment?
    Updated: 2026-09-23 · Created: 2019-03-19
53. AITS Passwordless macOS passkey setup instructions [Campus login required]
    Updated: 2026-09-23 · Created: 2026-08-31
54. University Bursar - How do I receive my student account refund?
    Updated: 2026-09-21 · Created: 2019-03-19
55. University Bursar - How do I update my mailing address?
    Updated: 2026-09-21 · Created: 2021-11-17
56. PRZM - "Error 500" when logging into Dashboard
    Updated: 2026-09-21 · Created: 2015-05-12
57. Zoom, How to Change Zoom Portals
    Updated: 2026-09-21 · Created: 2020-04-07
58. Microsoft 365, Microsoft Teams Audio Conferencing and PIN
    Updated: 2026-09-18 · Created: 2022-03-10
59. University Bursar - How do I pay my University bill?
    Updated: 2026-09-18 · Created: 2015-05-06
60. Enterprise, University Assigned, Preferred Email Address
    Updated: 2026-09-16 · Created: 2015-03-18
61. University Bursar - How do I enroll in the optional UI-Pay Payment Plan?
    Updated: 2026-09-14 · Created: 2019-06-20
62. University Bursar - When are the UI-Pay Payment Plan enrollment deadlines?
    Updated: 2026-09-14 · Created: 2019-03-19
63. Illinois StatusHub - User Guide
    Updated: 2026-09-11 · Created: 2026-08-05
64. JDXpert - Training for University of Illinois Springfield
    Updated: 2026-09-10 · Created: 2022-06-01
65. KB User's Guide - Documents Tab - Document Style Guidelines
    Updated: 2026-09-09 · Created: 2007-01-18
66. AITS - Service Desk - System Status Page - Editor User Guide [Campus login required]
    Updated: 2026-09-07 · Created: 2023-02-08
67. AITS Passwordless Windows Hello for Business setup instructions [Campus login required]
    Updated: 2026-09-04 · Created: 2026-08-29
68. AITS Passwordless Microsoft Authenticator app on your mobile device setup instructions [Campus login required]
    Updated: 2026-09-02 · Created: 2026-09-02
69. Denodo - Getting Started
    Updated: 2026-09-01 · Created: 2024-06-18
70. Internet Explorer 7 (Windows) - Clearing Cache and Cookies
    Updated: 2026-08-31 · Created: 2009-09-29
71. AITS - Service Desk - PRZM/CAPS/VSA/Kahua - From Self selected ID to Affiliate NetID Vendor Registration
    Updated: 2026-08-31 · Created: 2024-10-08
72. AITS - Service Desk - Tax Documents - Error when Accessing Tax Documents
    Updated: 2026-08-31 · Created: 2023-01-31
73. AITS - Service Desk - Browser - Disabling or Uninstalling Browser Extensions
    Updated: 2026-08-31 · Created: 2018-11-05
74. University Bursar - How do I rebalance my UI-Pay Payment Plan budget?
    Updated: 2026-08-28 · Created: 2019-06-20
75. Web Browsers - Restoring Your Browser to Its Default State
    Updated: 2026-08-28 · Created: 2014-03-28
76. GitHub Shared Service - End User Service Agreement
    Updated: 2026-08-27 · Created: 2020-05-15
77. AITS - Service Desk - Email - Phishing and Spam
    Updated: 2026-08-27 · Created: 2015-10-28
78. Internet Explorer - Enable or Disable the Pop-Up Blocker
    Updated: 2026-08-26 · Created: 2008-11-19
79. University Bursar - How do I waive my student health insurance?
    Updated: 2026-08-26 · Created: 2019-03-19
80. University Bursar - How do I estimate my UI-Pay Payment Plan budget?
    Updated: 2026-08-26 · Created: 2019-06-20
81. Chrome (Mac) - Clearing Cache and Cookies
    Updated: 2026-08-25 · Created: 2010-09-27
82. UIC - Banner Faculty Self-Service - User Guide [Campus login required]
    Updated: 2026-08-24 · Created: 2024-01-29
83. Safari (iOS) - Clearing Cache and Cookies
    Updated: 2026-08-21 · Created: 2012-04-30
84. Denodo - Searching the Denodo Data Catalog
    Updated: 2026-08-20 · Created: 2025-03-26
85. Emburse Enterprise System – CFOAP Maintenance
    Updated: 2026-08-20 · Created: 2022-02-15
86. Emburse Enterprise Expense – Replenish a Cash Advance
    Updated: 2026-08-20 · Created: 2021-12-03
87. Emburse Enterprise Expense – Personal Mileage Reimbursement
    Updated: 2026-08-20 · Created: 2021-12-03
88. Emburse Enterprise Expense – Allocating Multiple Charges on One PCard Transaction
    Updated: 2026-08-20 · Created: 2022-02-15
89. Emburse Enterprise Expense – Open and Close an Advance
    Updated: 2026-08-20 · Created: 2021-12-03
90. Emburse Enterprise Expenses – PCard: Membership
    Updated: 2026-08-20 · Created: 2021-12-03
91. Emburse Enterprise Expense – Attach a PCard Transaction and Process an Expense Report
    Updated: 2026-08-20 · Created: 2022-02-09
92. Emburse Enterprise Expense – Non-Employee Travel
    Updated: 2026-08-20 · Created: 2021-12-03
93. Emburse Enterprise Expense – Attach a TCard Transaction
    Updated: 2026-08-20 · Created: 2021-12-03
94. Emburse Enterprise Expense – Itemizing Lodging Expenses
    Updated: 2026-08-20 · Created: 2021-12-03
95. Emburse Enterprise System – Review and Approve
    Updated: 2026-08-20 · Created: 2021-12-03
96. Emburse Enterprise System – Delegate in Emburse Enterprise
    Updated: 2026-08-20 · Created: 2021-12-03
97. Emburse Enterprise System – DCM Viewing Cardholder Transaction Detail Information
    Updated: 2026-08-20 · Created: 2022-02-11
98. Emburse Enterprise System – Providing a Detailed Business Purpose
    Updated: 2026-08-20 · Created: 2022-07-07
99. Emburse Enterprise System – Returned Expense Reports
    Updated: 2026-08-20 · Created: 2021-12-03
100. AITS - Service Desk - TDX - How Do I Assign Tickets to a Responsible Party in TDNext?
     Updated: 2026-08-18 · Created: 2021-01-12
101. TeamDynamix - How Do I View Ticket Details in TDNext?
     Updated: 2026-08-18 · Created: 2021-02-12
102. Capital Applications - Overview
     Updated: 2026-08-17 · Created: 2016-02-09
103. macOS - Creating Screenshots
     Updated: 2026-08-12 · Created: 2001-01-03
104. AITS - Service Desk - TDX - People App
     Updated: 2026-08-12 · Created: 2021-03-22
105. University Bursar - Who should I contact with my financial questions?
     Updated: 2026-08-12 · Created: 2025-11-03
106. University Bursar - Can I change my name on my student account?
     Updated: 2026-08-12 · Created: 2022-12-09
107. University Bursar - What is the SMMC Know What You Owe challenge?
     Updated: 2026-08-12 · Created: 2023-05-19
108. University Bursar - What is the SMMC Understand Your Refund challenge?
     Updated: 2026-08-12 · Created: 2023-05-19
109. University Bursar – How do I change the payment method while enrolled in an active UI-Pay payment plan?
     Updated: 2026-08-12 · Created: 2025-10-15
110. University Bursar - What happens if I don't pay my bill by the due date?
     Updated: 2026-08-12 · Created: 2019-03-18
111. University Bursar - Can I make an advance or overpayment?
     Updated: 2026-08-12 · Created: 2020-11-16
112. University Bursar - What is Sponsor Billing?
     Updated: 2026-08-12 · Created: 2020-07-15
113. University Bursar - When and how can I access my IRS Form 1098-T?
     Updated: 2026-08-12 · Created: 2019-03-19
114. University Bursar - What do I need to do to prepare for my first semester at the University of Illinois?
     Updated: 2026-08-12 · Created: 2023-03-13
115. University Bursar - How do I use my College Illinois! credits to pay my student account?
     Updated: 2026-08-12 · Created: 2020-07-15
116. University Bursar - How do I sign up an Authorized Payer?
     Updated: 2026-08-12 · Created: 2019-03-19
117. University Bursar - Who do I contact about charges and credits on my student account?
     Updated: 2026-08-12 · Created: 2025-07-18
118. University Bursar - How do I enroll in direct deposit?
     Updated: 2026-08-12 · Created: 2015-08-27
119. University Bursar - How do I use my 529 College Savings Plan to pay my student account?
     Updated: 2026-08-12 · Created: 2020-07-15
120. University Bursar - Has my sponsor paid the conditional sponsor credits per semester?
     Updated: 2026-08-12 · Created: 2025-01-08

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