Most Recently Updated Documents

  1. Records Management Overview for New Employees
    Updated: 2025-07-07 · Created: 2025-07-07
  2. University Bursar - How can I contact University Bursar?
    Updated: 2025-07-07 · Created: 2019-03-19
  3. University Bursar - How do I receive my student account refund?
    Updated: 2025-07-07 · Created: 2019-03-19
  4. University Bursar - Why have I been charged multiple times for tuition and fees?
    Updated: 2025-07-07 · Created: 2020-10-12
  5. University Bursar - What happens if I don't pay my bill by the due date?
    Updated: 2025-07-07 · Created: 2019-03-18
  6. Security, Cybersecurity Training and Awareness Overview
    Updated: 2025-07-07 · Created: 2019-10-17
  7. Materials Disposal Guide
    Updated: 2025-07-03 · Created: 2025-06-12
  8. U of I Box, Protecting High Risk Data with Box High Risk Data Folders [Campus login required]
    Updated: 2025-07-03 · Created: 2020-07-17
  9. Banner Self-Service - System Requirements
    Updated: 2025-07-03 · Created: 2015-02-02
  10. Cybersecurity, Reporting and responding to compromised websites, servers, services, applications, solutions, and other assets
    Updated: 2025-07-02 · Created: 2015-09-24
  11. Cybersecurity, Emergency Incident, Contacting Security [Campus login required]
    Updated: 2025-07-02 · Created: 2019-02-06
  12. Emburse Enterprise – Review and Approve
    Updated: 2025-06-30 · Created: 2021-12-03
  13. Emburse Enterprise – PCard: Membership
    Updated: 2025-06-30 · Created: 2021-12-03
  14. Emburse Enterprise - Open and Close an Advance
    Updated: 2025-06-30 · Created: 2021-12-03
  15. Emburse Enterprise - Personal Mileage Reimbursement
    Updated: 2025-06-30 · Created: 2021-12-03
  16. Emburse Enterprise - Attach a TCard Transaction
    Updated: 2025-06-30 · Created: 2021-12-03
  17. Cornerstone - Training for University of Illinois Springfield
    Updated: 2025-06-30 · Created: 2022-07-07
  18. System Offices Shared Services - Color Accessibility
    Updated: 2025-06-30 · Created: 2022-06-30
  19. University Bursar - How can I request a credit for a refundable fee?
    Updated: 2025-06-25 · Created: 2019-03-19
  20. University Bursar - How do I sign up an Authorized Payer?
    Updated: 2025-06-25 · Created: 2019-03-19
  21. University Bursar - How do I update my mailing address?
    Updated: 2025-06-25 · Created: 2021-11-17
  22. Clearing Browser Cache and Cookies
    Updated: 2025-06-20 · Created: 2009-10-06
  23. Multi-Factor Authentication (MFA), Device Management
    Updated: 2025-06-18 · Created: 2016-08-10
  24. University Bursar - How do I view my federal student loan history?
    Updated: 2025-06-16 · Created: 2019-06-20
  25. University Bursar - How can I make an international payment?
    Updated: 2025-06-16 · Created: 2019-03-19
  26. University Bursar - Is there a fee for paying with a credit or debit card?
    Updated: 2025-06-16 · Created: 2019-03-19
  27. University Bursar - How do I use my College Illinois! credits to pay my student account?
    Updated: 2025-06-16 · Created: 2020-07-15
  28. Identity and Access Management, Affiliate NetID Manager FAQ
    Updated: 2025-06-16 · Created: 2023-05-17
  29. University Bursar - How do I change my preferred name on my student account?
    Updated: 2025-06-16 · Created: 2022-12-09
  30. University Bursar - What happens if my student account refund check is sent to the wrong mailing address?
    Updated: 2025-06-16 · Created: 2022-12-09
  31. University Bursar - How do I pay a General Accounts Receivable (GAR) invoice?
    Updated: 2025-06-16 · Created: 2016-05-02
  32. Firefox 3.5-20 (Mac) - Clearing Cache and Cookies
    Updated: 2025-06-16 · Created: 2009-09-29
  33. Internet Explorer 9, 10, and 11 (Windows) - Clearing Cache and Cookies
    Updated: 2025-06-16 · Created: 2010-09-26
  34. Android (Jellybean) - Clearing Cache and Cookies on Google Chrome
    Updated: 2025-06-10 · Created: 2012-10-01
  35. TeamDynamix, Technician Training Overview
    Updated: 2025-06-10 · Created: 2021-03-08
  36. UIS - Banner Student Self-Service - Navigational Guide [Campus login required]
    Updated: 2025-06-09 · Created: 2024-01-29
  37. University Bursar - Is my UI-Pay Payment Plan covered by insurance?
    Updated: 2025-06-06 · Created: 2020-10-12
  38. Records and Information Management Glossary
    Updated: 2025-06-04 · Created: 2019-10-03
  39. University Bursar - How do I pay my University bill?
    Updated: 2025-06-04 · Created: 2015-05-06
  40. University Bursar - What happens if my student account refund is sent to the wrong bank account?
    Updated: 2025-06-04 · Created: 2020-10-12
  41. University Bursar - When will I get my student account refund?
    Updated: 2025-06-04 · Created: 2020-10-12
  42. University Bursar - Where is my student account refund?
    Updated: 2025-06-04 · Created: 2021-09-10
  43. University Bursar - When are the UI-Pay Payment Plan enrollment deadlines?
    Updated: 2025-06-04 · Created: 2019-03-19
  44. University Bursar - What happens to my UI-Pay Payment Plan if I withdraw from school?
    Updated: 2025-06-04 · Created: 2019-06-20
  45. University Bursar - What is the Student Money Management Center (SMMC)?
    Updated: 2025-06-04 · Created: 2023-05-19
  46. University Bursar - How do I get information about housing charges or meal plans?
    Updated: 2025-06-04 · Created: 2019-03-19
  47. University Bursar - Why was I charged a health service fee?
    Updated: 2025-06-04 · Created: 2019-03-19
  48. University Bursar - What are the benefits of having an Authorized Payer?
    Updated: 2025-06-04 · Created: 2019-03-19
  49. University Bursar - Why hasn't my financial aid posted to my student account?
    Updated: 2025-06-04 · Created: 2019-03-19
  50. University Bursar - How do I enroll in the optional UI-Pay Payment Plan?
    Updated: 2025-06-04 · Created: 2019-06-20
  51. University Bursar - What is student loan default?
    Updated: 2025-06-04 · Created: 2019-06-20
  52. University Bursar - How do I repay my student loan?
    Updated: 2025-06-04 · Created: 2019-06-20
  53. Oracle Client - ODBC Connections - troubleshooting [Campus login required]
    Updated: 2025-06-04 · Created: 2017-07-25
  54. RightFax, Fax Services
    Updated: 2025-06-03 · Created: 2015-03-02
  55. TeamDynamix, Overview of the TDNext Desktop
    Updated: 2025-06-03 · Created: 2021-01-27
  56. Organizing Physical Records for Storage
    Updated: 2025-06-03 · Created: 2024-01-19
  57. Scanning Records - Documenting Scanning Processes & Preparing to Scan
    Updated: 2025-06-03 · Created: 2019-10-03
  58. Scanning Records - Quality Assurance
    Updated: 2025-06-03 · Created: 2019-10-03
  59. Scanning Records - Scanning Formats and Resolution Standards
    Updated: 2025-06-03 · Created: 2019-10-03
  60. Scanning Records - Should I Scan?
    Updated: 2025-06-03 · Created: 2019-07-08
  61. Effective Email Communication & Organization Strategies
    Updated: 2025-06-03 · Created: 2019-10-04
  62. What are good records management practices while working remotely?
    Updated: 2025-06-03 · Created: 2021-02-16
  63. Records Storage
    Updated: 2025-06-03 · Created: 2019-10-04
  64. RIMS - Records Disposal
    Updated: 2025-06-03 · Created: 2019-10-09
  65. RIMS - Transferring Records to Archives
    Updated: 2025-06-03 · Created: 2019-10-09
  66. Scanning Records - Disposal of Paper Originals
    Updated: 2025-06-03 · Created: 2019-10-03
  67. Records and Information Management FAQs
    Updated: 2025-06-03 · Created: 2019-10-03
  68. What is Records and Information Management?
    Updated: 2025-06-03 · Created: 2019-10-03
  69. FormBuilder - Event sessions - How to edit event session information, including early or late registration dates
    Updated: 2025-06-03 · Created: 2015-08-27
  70. FormBuilder - Lifecycle - Editing Periods
    Updated: 2025-06-03 · Created: 2015-09-15
  71. FormBuilder - Payment processing - installment payments
    Updated: 2025-06-03 · Created: 2015-11-03
  72. AITS - Service Desk - TDX - People App
    Updated: 2025-06-02 · Created: 2021-03-22
  73. How Do I Set Up the Tickets Desktop in TDNext?
    Updated: 2025-06-02 · Created: 2021-02-12
  74. How Do I View Ticket Details in TDNext?
    Updated: 2025-06-02 · Created: 2021-02-12
  75. TeamDynamix, How do I update or reassign tickets in a batch?
    Updated: 2025-06-02 · Created: 2021-03-09
  76. AITS - Service Desk - TDX - How Do I Assign Tickets to a Responsible Party in TDNext?
    Updated: 2025-06-02 · Created: 2021-01-12
  77. TeamDynamix, How do I Search and Filter Tickets in TDNext?
    Updated: 2025-06-02 · Created: 2021-01-27
  78. TeamDynamix, How do I Add Attachments to a Ticket in TDNext?
    Updated: 2025-06-02 · Created: 2021-01-25
  79. How Do I Update an Incident Ticket in TDNext?
    Updated: 2025-06-02 · Created: 2021-01-11
  80. TeamDynamix-How do I Edit an Incident Ticket in TDNext?
    Updated: 2025-06-02 · Created: 2021-01-11
  81. AITS - Service Desk - TDX - How do I Create an Incident Ticket in TDNext?
    Updated: 2025-06-02 · Created: 2021-01-11
  82. University Bursar - How can I add or update my social security number with the University?
    Updated: 2025-06-02 · Created: 2019-04-16
  83. University Bursar - When will my UI-Pay Payment Plan payments post to my student account?
    Updated: 2025-06-02 · Created: 2019-06-14
  84. University Bursar - How do I enroll in direct deposit?
    Updated: 2025-06-02 · Created: 2015-08-27
  85. University Bursar - When and how can I access my IRS Form 1098-T?
    Updated: 2025-06-02 · Created: 2019-03-19
  86. University Bursar - How do I set up an authorized proxy to view my Form 1098-T?
    Updated: 2025-06-02 · Created: 2022-12-09
  87. University Bursar - How do I access my IRS Form 1098-T for a prior year?
    Updated: 2025-06-02 · Created: 2019-04-16
  88. University Bursar - How can I get my address on the IRS Form 1098-T corrected?
    Updated: 2025-06-02 · Created: 2019-04-16
  89. University Bursar - How do I receive a text message regarding my student account bill?
    Updated: 2025-06-02 · Created: 2023-02-15
  90. University Bursar - How do I access my student's account as an Authorized Payer if I forgot my username or password?
    Updated: 2025-06-02 · Created: 2015-05-06
  91. University Bursar - What is my student account balance?
    Updated: 2025-06-02 · Created: 2019-03-19
  92. University Bursar - How do I access my student account?
    Updated: 2025-06-02 · Created: 2019-09-11
  93. University Bursar - How do I rebalance my UI-Pay Payment Plan budget?
    Updated: 2025-06-02 · Created: 2019-06-20
  94. University Bursar - How can I access my UI-Pay Payment Plan information?
    Updated: 2025-06-02 · Created: 2019-06-20
  95. University Bursar - How do I get my official tuition and fee bill?
    Updated: 2025-06-02 · Created: 2019-03-19
  96. University Bursar - How do I estimate my UI-Pay Payment Plan budget?
    Updated: 2025-06-02 · Created: 2019-06-20
  97. University Bursar - What happens if a payment on a UI-Pay Payment Plan fails?
    Updated: 2025-06-02 · Created: 2019-06-20
  98. University Bursar - Can I terminate a UI-Pay Payment Plan once I have enrolled?
    Updated: 2025-06-02 · Created: 2019-06-20
  99. University Bursar - What charges are eligible to be included in a UI-Pay Payment Plan?
    Updated: 2025-06-02 · Created: 2019-06-14
  100. TeamDynamix Manager Role
    Updated: 2025-06-02 · Created: 2023-10-25
  101. Firefox 4-56 (Windows) - Clearing Cache and Cookies
    Updated: 2025-05-30 · Created: 2011-03-27
  102. Opera (Windows) - Clearing Cache and Cookies
    Updated: 2025-05-30 · Created: 2009-10-07
  103. Chrome (Windows) - Clearing Saved Passwords and Form Data
    Updated: 2025-05-29 · Created: 2012-09-18
  104. JDXpert - Training for University of Illinois Springfield
    Updated: 2025-05-27 · Created: 2022-06-01
  105. UPAY - Department Card Manager: Request a TCard in TCS
    Updated: 2025-05-27 · Created: 2022-01-27
  106. Banner Document Management - BDM -System Requirements
    Updated: 2025-05-27 · Created: 2015-02-02
  107. Student Proxy Access
    Updated: 2025-05-13 · Created: 2022-11-23
  108. Students and Employees - Preferred first name
    Updated: 2025-05-13 · Created: 2016-07-12
  109. UPB - Completing a PHIETIM Inquiry to Check Timesheet Status
    Updated: 2025-05-12 · Created: 2022-03-25
  110. University Bursar - How do I claim tuition fees on my taxes if I am Canadian?
    Updated: 2025-05-07 · Created: 2024-05-08
  111. University Bursar - What is the Returned Check Policy?
    Updated: 2025-05-05 · Created: 2019-04-16
  112. University Bursar - What is the IRS Form 1098-T?
    Updated: 2025-05-05 · Created: 2019-03-19
  113. University Bursar - Has my sponsor paid the conditional sponsor credits per semester?
    Updated: 2025-05-05 · Created: 2025-01-08
  114. University Bursar - What are my payment options?
    Updated: 2025-05-05 · Created: 2019-03-18
  115. FormBuilder - How to Process IPay Refund
    Updated: 2025-05-05 · Created: 2015-07-06
  116. AITS - Service Desk - Banner Self-Service - Error: 'Invalid username/password; Logon denied.'
    Updated: 2025-05-04 · Created: 2024-03-21
  117. University Bursar - Why do I have a campus-based loan hold on my account?
    Updated: 2025-05-02 · Created: 2019-03-19
  118. University Bursar - Why do I owe a balance if I have a sponsor paying my student account?
    Updated: 2025-05-02 · Created: 2023-03-24
  119. University Bursar - How am I notified of my bill?
    Updated: 2025-05-02 · Created: 2019-07-24
  120. University Bursar - Can I make an advance or overpayment?
    Updated: 2025-05-02 · Created: 2020-11-16
  121. University Bursar - How do I change my payment method on Flywire™?
    Updated: 2025-05-02 · Created: 2022-12-09
  122. University Bursar - How do I initiate an offer on Flywire™?
    Updated: 2025-05-02 · Created: 2022-12-09
  123. University Bursar - How do I submit a sponsor billing authorization?
    Updated: 2025-05-02 · Created: 2023-03-24
  124. University Bursar - What do I need to do to prepare for my first semester at the University of Illinois?
    Updated: 2025-04-30 · Created: 2023-03-13
  125. Chrome (Mac) - Clearing Saved Passwords and Form Data
    Updated: 2025-04-30 · Created: 2012-09-26
  126. Safari (Windows) - Using the Popup Blocker [Campus login required]
    Updated: 2025-04-30 · Created: 2010-08-31
  127. Banner - Time Line/Alerts
    Updated: 2025-04-30 · Created: 2013-12-10
  128. PRZM - System Requirements
    Updated: 2025-04-23 · Created: 2017-09-06
  129. PRZM - "Error 500" when logging into Dashboard
    Updated: 2025-04-23 · Created: 2015-05-12
  130. Web Browsers - Determining Version
    Updated: 2025-04-18 · Created: 2014-04-17
  131. Chrome (Mac) - Clearing Cache and Cookies
    Updated: 2025-04-17 · Created: 2010-09-27
  132. EDDIE - Scheduling Reports
    Updated: 2025-04-15 · Created: 2015-06-16
  133. Emburse Enterprise - Itemizing Lodging Expenses
    Updated: 2025-04-15 · Created: 2021-12-03
  134. Multi-Factor Authentication (MFA), Hardware Tokens and Security Keys
    Updated: 2025-04-14 · Created: 2017-03-29
  135. AITS - Service Desk - Browser - Disabling or Uninstalling Browser Extensions
    Updated: 2025-04-11 · Created: 2018-11-05
  136. Ability LMS - Reports
    Updated: 2025-04-07 · Created: 2022-02-07
  137. Safari 10.0.1+ (Mac) - Clearing Cache and Cookies
    Updated: 2025-04-04 · Created: 2016-12-14
  138. University Bursar - What is Flywire™?
    Updated: 2025-04-04 · Created: 2019-03-19
  139. Emburse Enterprise – Attach a PCard Transaction and Process an Expense Report
    Updated: 2025-04-01 · Created: 2022-02-09
  140. Emburse Enterprise – Non-Employee Travel
    Updated: 2025-04-01 · Created: 2021-12-03
  141. Emburse Enterprise – Replenish a Cash Advance
    Updated: 2025-04-01 · Created: 2021-12-03
  142. Emburse Enterprise - Returned Expense Reports
    Updated: 2025-04-01 · Created: 2021-12-03
  143. Emburse Enterprise – CFOP Maintenance
    Updated: 2025-04-01 · Created: 2022-02-15
  144. Emburse Enterprise – DCM Viewing Cardholder Transaction Detail Information
    Updated: 2025-04-01 · Created: 2022-02-11
  145. Department Card Manager – Order PCard
    Updated: 2025-04-01 · Created: 2022-01-27
  146. Emburse Enterprise - Allocating Multiple Charges on One PCard Transaction
    Updated: 2025-04-01 · Created: 2022-02-15
  147. Emburse Enterprise – Providing a Detailed Business Purpose
    Updated: 2025-04-01 · Created: 2022-07-07
  148. Emburse Enterprise – Delegate in Emburse Enterprise
    Updated: 2025-04-01 · Created: 2021-12-03
  149. AITS - Service Desk - 2FA/DUO - Authentication Methods & Devices [Campus login required]
    Updated: 2025-03-29 · Created: 2016-08-10
  150. Mobius View - Searching Folders and Reports
    Updated: 2025-03-24 · Created: 2018-03-30

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