Most Recently Updated Documents

1. macOS - Creating Screenshots
   Updated: 2026-08-12 · Created: 2001-01-03
2. AITS - Service Desk - TDX - People App
   Updated: 2026-08-12 · Created: 2021-03-22
3. University Bursar - How do I access my student account?
   Updated: 2026-08-12 · Created: 2019-09-11
4. University Bursar - How do I access my student's account as an Authorized Payer if I forgot my username or password?
   Updated: 2026-08-12 · Created: 2015-05-06
5. University Bursar - Where is my student account refund?
   Updated: 2026-08-12 · Created: 2021-09-10
6. University Bursar - What happens if my student account refund is sent to the wrong bank account?
   Updated: 2026-08-12 · Created: 2020-10-12
7. University Bursar - How do I pay a General Accounts Receivable (GAR) invoice?
   Updated: 2026-08-12 · Created: 2016-05-02
8. University Bursar - Can I change my name on my student account?
   Updated: 2026-08-12 · Created: 2022-12-09
9. University Bursar - How do I use my College Illinois! credits to pay my student account?
   Updated: 2026-08-12 · Created: 2020-07-15
10. University Bursar - How do I sign up an Authorized Payer?
    Updated: 2026-08-12 · Created: 2019-03-19
11. University Bursar - When and how can I access my IRS Form 1098-T?
    Updated: 2026-08-12 · Created: 2019-03-19
12. University Bursar - Has my sponsor paid the conditional sponsor credits per semester?
    Updated: 2026-08-12 · Created: 2025-01-08
13. University Bursar - Who do I contact about charges and credits on my student account?
    Updated: 2026-08-12 · Created: 2025-07-18
14. University Bursar - How do I rebalance my UI-Pay Payment Plan budget?
    Updated: 2026-08-12 · Created: 2019-06-20
15. University Bursar - How do I enroll in direct deposit?
    Updated: 2026-08-12 · Created: 2015-08-27
16. University Bursar - How do I use my 529 College Savings Plan to pay my student account?
    Updated: 2026-08-12 · Created: 2020-07-15
17. University Bursar - What is Sponsor Billing?
    Updated: 2026-08-12 · Created: 2020-07-15
18. University Bursar - Can I make an advance or overpayment?
    Updated: 2026-08-12 · Created: 2020-11-16
19. University Bursar - What happens if I don't pay my bill by the due date?
    Updated: 2026-08-12 · Created: 2019-03-18
20. University Bursar - How do I receive my student account refund?
    Updated: 2026-08-12 · Created: 2019-03-19
21. University Bursar - How can I access my UI-Pay Payment Plan information?
    Updated: 2026-08-12 · Created: 2019-06-20
22. University Bursar - How can I make an international payment?
    Updated: 2026-08-12 · Created: 2019-03-19
23. University Bursar - What are my payment options?
    Updated: 2026-08-12 · Created: 2019-03-18
24. University Bursar - Can I enroll in classes if my account is in collections?
    Updated: 2026-08-12 · Created: 2022-12-09
25. University Bursar - When is my bill due?
    Updated: 2026-08-12 · Created: 2019-03-18
26. University Bursar - How do I change my payment method on Flywire™?
    Updated: 2026-08-12 · Created: 2022-12-09
27. University Bursar - How do I submit a sponsor billing authorization?
    Updated: 2026-08-12 · Created: 2023-03-24
28. University Bursar – How do I change the payment method while enrolled in an active UI-Pay payment plan?
    Updated: 2026-08-12 · Created: 2025-10-15
29. University Bursar - How do I pay my student account balance with eCheck?
    Updated: 2026-08-12 · Created: 2025-10-10
30. University Bursar - How do I pay my student account with a credit card, debit card, or Apple Pay?
    Updated: 2026-08-12 · Created: 2025-10-10
31. University Bursar - What is the SMMC Understand Your Refund challenge?
    Updated: 2026-08-12 · Created: 2023-05-19
32. University Bursar - What is the SMMC Know What You Owe challenge?
    Updated: 2026-08-12 · Created: 2023-05-19
33. University Bursar - Who should I contact with my financial questions?
    Updated: 2026-08-12 · Created: 2025-11-03
34. University Bursar - How do I view my federal student loan history?
    Updated: 2026-08-12 · Created: 2019-06-20
35. University Bursar - What is student loan default?
    Updated: 2026-08-12 · Created: 2019-06-20
36. University Bursar - Why hasn't my financial aid posted to my student account?
    Updated: 2026-08-12 · Created: 2019-03-19
37. University Bursar - What is the Returned Check Policy?
    Updated: 2026-08-12 · Created: 2019-04-16
38. University Bursar - What happens if a payment on a UI-Pay Payment Plan fails?
    Updated: 2026-08-12 · Created: 2019-06-20
39. University Bursar - When will I get my student account refund?
    Updated: 2026-08-12 · Created: 2020-10-12
40. University Bursar - What happens if my student account refund check is sent to the wrong mailing address?
    Updated: 2026-08-12 · Created: 2022-12-09
41. University Bursar - Is there a fee for paying with a credit or debit card?
    Updated: 2026-08-12 · Created: 2019-03-19
42. University Bursar - What is my student account balance?
    Updated: 2026-08-12 · Created: 2019-03-19
43. University Bursar - What happens to my UI-Pay Payment Plan if I withdraw from school?
    Updated: 2026-08-12 · Created: 2019-06-20
44. University Bursar - Is my UI-Pay Payment Plan covered by insurance?
    Updated: 2026-08-12 · Created: 2020-10-12
45. University Bursar - How am I notified of my bill?
    Updated: 2026-08-12 · Created: 2019-07-24
46. University Bursar - How do I waive my student health insurance?
    Updated: 2026-08-12 · Created: 2019-03-19
47. University Bursar - Why was I charged a health service fee?
    Updated: 2026-08-12 · Created: 2019-03-19
48. University Bursar - Why do I have a financial hold on my student account?
    Updated: 2026-08-12 · Created: 2022-11-11
49. University Bursar - How do I update my mailing address?
    Updated: 2026-08-12 · Created: 2021-11-17
50. University Bursar - Who receives an IRS Form 1098-T?
    Updated: 2026-08-12 · Created: 2019-04-16
51. University Bursar - What is the IRS Form 1098-T?
    Updated: 2026-08-12 · Created: 2019-03-19
52. University Bursar - Why do I owe a balance if I have a sponsor paying my student account?
    Updated: 2026-08-12 · Created: 2023-03-24
53. University Bursar - How do I repay my student loan?
    Updated: 2026-08-12 · Created: 2019-06-20
54. University Bursar - What if I am unable to pay my bill and leave school still owing a balance on my student account?
    Updated: 2026-08-12 · Created: 2019-04-16
55. University Bursar - Why do I have a campus-based loan hold on my account?
    Updated: 2026-08-12 · Created: 2019-03-19
56. University Bursar - How do I set up an authorized proxy to view my Form 1098-T?
    Updated: 2026-08-12 · Created: 2022-12-09
57. University Bursar - How can I get my address on the IRS Form 1098-T corrected?
    Updated: 2026-08-12 · Created: 2019-04-16
58. University Bursar - How do I claim tuition fees on my taxes if I am Canadian?
    Updated: 2026-08-12 · Created: 2024-05-08
59. University Bursar - Where can I get information regarding IRS Form 1098-E?
    Updated: 2026-08-12 · Created: 2019-04-16
60. University Bursar - Where can I get information regarding IRS Form 1099-MISC?
    Updated: 2026-08-12 · Created: 2019-04-16
61. University Bursar - How do I pay my University bill?
    Updated: 2026-08-12 · Created: 2015-05-06
62. University Bursar - What do I need to do to prepare for graduating from the University of Illinois?
    Updated: 2026-08-12 · Created: 2026-04-13
63. University Bursar - Where do I mail my check for tuition and fees?
    Updated: 2026-08-12 · Created: 2019-03-19
64. University Bursar - How do I access my IRS Form 1098-T for a prior year?
    Updated: 2026-08-12 · Created: 2019-04-16
65. University Bursar - How can I view my total loan history?
    Updated: 2026-08-12 · Created: 2025-09-03
66. University Bursar - Why have I been charged multiple times for tuition and fees?
    Updated: 2026-08-12 · Created: 2020-10-12
67. University Bursar - Where can I find information about tuition and fees?
    Updated: 2026-08-12 · Created: 2019-03-19
68. University Bursar - How do I receive a text message regarding my student account bill?
    Updated: 2026-08-12 · Created: 2023-02-15
69. University Bursar - What is Flywire™?
    Updated: 2026-08-12 · Created: 2019-03-19
70. University Bursar - How do I initiate an offer on Flywire™?
    Updated: 2026-08-12 · Created: 2022-12-09
71. University Bursar - How do I enroll in the optional UI-Pay Payment Plan?
    Updated: 2026-08-12 · Created: 2019-06-20
72. University Bursar - How do I get my official tuition and fee bill?
    Updated: 2026-08-12 · Created: 2019-03-19
73. University Bursar - What do I need to do to prepare for my first semester at the University of Illinois?
    Updated: 2026-08-12 · Created: 2023-03-13
74. University Bursar - What charges are eligible to be included in a UI-Pay Payment Plan?
    Updated: 2026-08-12 · Created: 2019-06-14
75. University Bursar - Can I terminate a UI-Pay Payment Plan once I have enrolled?
    Updated: 2026-08-12 · Created: 2019-06-20
76. University Bursar - When will my UI-Pay Payment Plan payments post to my student account?
    Updated: 2026-08-12 · Created: 2019-06-14
77. University Bursar - What are the benefits of having an Authorized Payer?
    Updated: 2026-08-12 · Created: 2019-03-19
78. University Bursar - How do I get information about housing charges or meal plans?
    Updated: 2026-08-12 · Created: 2019-03-19
79. University Bursar - How can I contact University Bursar?
    Updated: 2026-08-12 · Created: 2019-03-19
80. University Bursar - What is the Bursar Bot?
    Updated: 2026-08-12 · Created: 2026-06-08
81. University Bursar - How do I estimate my UI-Pay Payment Plan budget?
    Updated: 2026-08-12 · Created: 2019-06-20
82. University Bursar - When are the UI-Pay Payment Plan enrollment deadlines?
    Updated: 2026-08-12 · Created: 2019-03-19
83. University Bursar - How can I add or update my social security number with the University?
    Updated: 2026-08-12 · Created: 2019-04-16
84. University Bursar - How can I request a credit for a refundable fee?
    Updated: 2026-08-12 · Created: 2019-03-19
85. University Bursar - What is the Student Money Management Center (SMMC)?
    Updated: 2026-08-12 · Created: 2023-05-19
86. AITS - Service Desk - Customer Service - How to Deal With Difficult Customers
    Updated: 2026-08-11 · Created: 2024-07-24
87. AITS - Service Desk - Kahua - Vendor Login
    Updated: 2026-08-11 · Created: 2024-07-17
88. AITS - Service Desk - Banner Self-Service - Error: 'Invalid username/password; Logon denied.'
    Updated: 2026-08-11 · Created: 2024-03-21
89. AITS - Service Desk - My-UI-Financials - Access and Questions
    Updated: 2026-08-11 · Created: 2023-08-03
90. AITS - Service Desk - Library - Campus Library Resources
    Updated: 2026-08-11 · Created: 2023-07-11
91. AITS - Service Desk - System Status Page - End User Guide
    Updated: 2026-08-11 · Created: 2023-01-19
92. AITS - Service Desk - AITS VPN - Default 2FA/DUO Device for VPN
    Updated: 2026-08-11 · Created: 2022-07-05
93. AITS - Service Desk - AITS VPN - IKEv2 2FA/DUO Push Connection (Windows) [Campus login required]
    Updated: 2026-08-11 · Created: 2021-09-22
94. AITS - Service Desk - AITS VPN - 2FA/Duo Connections Overview [Campus login required]
    Updated: 2026-08-11 · Created: 2021-09-21
95. AITS - Service Desk - AITS VPN - SSTP 2FA/Duo Push Connection (Windows) [Campus login required]
    Updated: 2026-08-11 · Created: 2021-09-17
96. AITS - Service Desk - AITS VPN - IKEv2 2FA/DUO Push Connection (Mac) [Campus login required]
    Updated: 2026-08-11 · Created: 2021-08-30
97. AITS - Service Desk - AITS VPN - IKEv2 2FA/DUO Push Connection (Windows) [Campus login required]
    Updated: 2026-08-11 · Created: 2021-08-30
98. AITS - Service Desk - Teams and Zoom - Resources for System Office Employees [Campus login required]
    Updated: 2026-08-11 · Created: 2021-08-26
99. AITS - Service Desk - AITS VPN - VPN Password Update
    Updated: 2026-08-11 · Created: 2021-08-17
100. AITS - Service Desk - Engaging Our Services
     Updated: 2026-08-11 · Created: 2021-08-13
101. AITS - Service Desk - TDX - Adding a New Group to a Transfer Hub
     Updated: 2026-08-11 · Created: 2021-05-24
102. AITS - Service Desk - TDX - Not Receiving Email Notifications from TeamDynamix
     Updated: 2026-08-11 · Created: 2021-04-21
103. AITS - Service Desk - TDX - View/Update from Email Notification Not Working
     Updated: 2026-08-11 · Created: 2021-04-12
104. AITS - Service Desk - UIC Open Course Seat Notification Application [Campus login required]
     Updated: 2026-08-11 · Created: 2020-12-23
105. AITS - KB Admin - KnowledgeBase - What happens when a KB document expires?
     Updated: 2026-08-11 · Created: 2020-08-18
106. AITS - KB Admin - KnowledgeBase - Measuring KB Usage with Google Analytics
     Updated: 2026-08-11 · Created: 2020-04-22
107. AITS - Service Desk - Banner Admin Pages - Error: 'No more data to read from socket'
     Updated: 2026-08-11 · Created: 2019-09-06
108. AITS - Service Desk - Enterprise Access for Programs - API, Webservice, Event Streams
     Updated: 2026-08-11 · Created: 2019-02-12
109. AITS - Service Desk - T-Card - Remove Transaction
     Updated: 2026-08-11 · Created: 2018-12-10
110. AITS - Service Desk - Browser - Private Browsing
     Updated: 2026-08-11 · Created: 2018-11-15
111. Service Desk - Banner Admin Pages - Error: 'Authentication Error!'
     Updated: 2026-08-11 · Created: 2018-10-26
112. AITS - Service Desk - Banner Admin Pages - Self-Supporting Funds - Resources
     Updated: 2026-08-11 · Created: 2018-09-10
113. AITS - Service Desk - System Status Page - Service Issues and Outages
     Updated: 2026-08-11 · Created: 2018-09-09
114. AITS - Service Desk - Enterprise Application - Error: 'You've successfully logged in, but something's wrong with the link...'
     Updated: 2026-08-11 · Created: 2018-06-20
115. AITS - Service Desk - BeyondTrust/Bomgar – Login to BeyondTrust/Bomgar Web Rep Console
     Updated: 2026-08-11 · Created: 2018-05-14
116. AITS - Service Desk - Enterprise Applications - Error: 'VPN is required'
     Updated: 2026-08-11 · Created: 2017-08-09
117. AITS - KB Admin - KnowledgeBase - What is AITS Semi-Annual Review Workflow?
     Updated: 2026-08-11 · Created: 2016-02-17
118. AITS - Service Desk - Portal - Support
     Updated: 2026-08-11 · Created: 2015-02-09
119. AITS - Service Desk - Enterprise Applications - Login Troubleshooting by Relationship
     Updated: 2026-08-11 · Created: 2013-12-10
120. Outlook (Windows) - How to Add Additional Mailboxes
     Updated: 2026-08-11 · Created: 2016-08-22
121. Chrome (Mac) - Enable or Disable the Pop-Up Blocker
     Updated: 2026-08-11 · Created: 2015-04-13
122. Web Browsers - Pop-Up Blockers
     Updated: 2026-08-11 · Created: 2010-09-02
123. UI New Hire Guide
     Updated: 2026-08-11 · Created: 2026-06-15
124. AITS - Service Desk - USC - Overview
     Updated: 2026-08-11 · Created: 2016-05-09
125. AITS - KB Admin - KnowledgeBase - Do You Have a Reference Guide for the KB?
     Updated: 2026-08-11 · Created: 2016-03-18
126. Opera (Mac) - Clearing Cache and Cookies
     Updated: 2026-08-10 · Created: 2015-04-23
127. Firefox (Mac) - Clearing Cache and Cookies
     Updated: 2026-08-10 · Created: 2013-12-19
128. Opera (Mac) - Enable or Disable the Pop-Up Blocker
     Updated: 2026-08-10 · Created: 2015-04-13
129. AITS - KB Admin - KnowledgeBase - Universal Guiding Principles for KB Partners
     Updated: 2026-08-10 · Created: 2016-01-15
130. AITS - KB Admin - KnowledgeBase - About the University of Illinois KB
     Updated: 2026-08-10 · Created: 2016-01-15
131. AITS - Service Desk - NetID Center - I Forgot my NetID/UIN
     Updated: 2026-08-10 · Created: 2015-09-08
132. AITS - Service Desk - CampusShip - Support Resources
     Updated: 2026-08-10 · Created: 2015-06-15
133. AITS - Service Desk - Banner Self-Service - Faculty Grade Entry
     Updated: 2026-08-10 · Created: 2015-06-15
134. AITS - Service Desk - HR2 Account - Access and Password Management
     Updated: 2026-08-10 · Created: 2013-12-10
135. Banner - How do I check my financial aid status?
     Updated: 2026-08-10 · Created: 2013-12-10
136. Firefox 57+ (Windows) - Clearing Cache and Cookies
     Updated: 2026-08-07 · Created: 2018-05-25
137. Cybersecurity, Emergency Incident, Contacting Security [Campus login required]
     Updated: 2026-08-03 · Created: 2019-02-06
138. TeamDynamix - How do I Edit an Incident Ticket in TDNext?
     Updated: 2026-08-03 · Created: 2021-01-11
139. UIC - Banner Student Self-Service - Navigational Guide [Campus login required]
     Updated: 2026-08-01 · Created: 2024-01-29
140. Internet Explorer - Enable or Disable the Pop-Up Blocker
     Updated: 2026-07-28 · Created: 2008-11-19
141. Firefox (Windows) - Enable or Disable the Pop-Up Blocker [Campus login required]
     Updated: 2026-07-27 · Created: 2010-08-31
142. Opera 10 (Windows) - Enable or Disable the Pop-Up Blocker [Campus login required]
     Updated: 2026-07-27 · Created: 2010-08-31
143. TeamDynamix - How Do I Set Up the Tickets Dashboard in TDNext?
     Updated: 2026-07-27 · Created: 2021-02-12
144. TeamDynamix - How Do I Update an Incident Ticket in TDNext?
     Updated: 2026-07-27 · Created: 2021-01-11
145. AITS - Service Desk - TDX - How do I Create an Incident Ticket in TDNext?
     Updated: 2026-07-27 · Created: 2021-01-11
146. TeamDynamix - How Do I Register for the TeamDynamix Community?
     Updated: 2026-07-27 · Created: 2020-07-30
147. Chrome (Windows) - Enable or Disable the Pop-Up Blocker
     Updated: 2026-07-24 · Created: 2010-08-31
148. Clearing Browser Cache and Cookies
     Updated: 2026-07-23 · Created: 2009-10-06
149. Web Browsers - Restoring Your Browser to Its Default State
     Updated: 2026-07-23 · Created: 2014-03-28
150. Web Browsers - Clearing Saved Passwords and Form Data
     Updated: 2026-07-23 · Created: 2012-10-02

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